Global Customer Self-Service Software Market to Reach $18.2 Billion by 2025: Analysis By Deployment Type, Type, End User & Geography – Research and Markets

DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of the "Global Customer Self-Service Software Market Analysis & Trends - Industry Forecast to 2025" report to their offering.

The Global Customer Self-Service Software Market is poised to grow at a CAGR of around 17.3% over the next decade to reach approximately $18.2 billion by 2025.

This industry report analyzes the market estimates and forecasts of all the given segments on global as well as regional levels presented in the research scope. The study provides historical market data for 2014, 2015 revenue estimations are presented for 2016 and forecasts from 2016 till 2025. The study focuses on market trends, leading players, supply chain trends, technological innovations, key developments, and future strategies.

The study presents detailed market analysis with inputs derived from industry professionals across the value chain. A special focus has been made on 23 countries such as U.S., Canada, Mexico, U.K., Germany, Spain, France, Italy, China, Brazil, Saudi Arabia, South Africa, etc.

Key Market Trends:

  • FAQ self-service hubs allow customers to find information
  • Leverage an online portal for more extensive self-service options
  • Using your interactive voice response (IVR) for self-service

Companies Mentioned

  • Aptean Corporation
  • Aspect Software
  • Avaya
  • BMC Software
  • Inbenta Technologies, Inc.
  • Microsoft Corporation
  • Nuance Communications
  • Oracle Corporation
  • Recursive Labs, Inc.
  •, Inc.
  • SAP SE
  • Unblu, Inc.
  • Verint Systems, Inc.
  • Zendesk, Inc

Key Topics Covered:

1 Market Outline

2 Executive Summary

3 Market Overview

4 Customer Self-Service Software Market, By Deployment Type

5 Customer Self-Service Software Market, By Type

6 Customer Self-Service Software Market, By End User

7 Customer Self-Service Software Market, By Geography

8 Key Player Activities

9 Leading Companies

For more information about this report visit


Research and Markets
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Related Topics: Software